Support
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Reporting a bug?
Please include your app version (Support → About in the app), your phone model and Android version, and what you did just before the problem. A screenshot helps.
Common questions
Do I need an account?
No. Magramane works fully without one, and your data stays on your phone. An account only adds a backup, so you can restore your data or use it on another phone.
How do I move my data to a new phone?
On the old phone, create an account (or sign in) and let it sync. On the new phone, install Magramane and sign in with the same account: your data is restored. Without an account, data cannot be moved.
Is Magramane free?
Yes, core tracking is free. AI photo and description features have a daily limit on the free plan, which resets every day at 00:00 UTC.
The map won't load offline.
Open the hiking screen and use Download area while you still have signal, before heading out. Street and terrain layers can be saved offline; the satellite layer needs a connection.
My steps look wrong.
Allow the Physical activity permission, and keep battery optimisation off for Magramane so Android doesn't stop the step counter. Steps taken while in a vehicle are filtered out on purpose. If you use a watch, connect Health Connect so both sources are combined.
How accurate are the AI estimates?
They are estimates. Photo-based calories, body-fat and Bristol type can be off, especially with mixed dishes or poor lighting. Always check and adjust the values before saving.
How do I correct, export or delete my data?
You can edit or delete any entry in the app. To delete a whole category or everything, go to Settings → Privacy & data. To delete your account, see Delete account. For a copy of your account data, email us from your account address.
Is this medical advice?
No. Magramane is a wellness app, not a medical device. Its figures are estimates, not medical measurements. Talk to a health professional about any medical decision.